America’s Most Loved & Hated Airports in 2025 J.D. Power’s new rankings reveal the best and worst flyers’ experiences.
Despite long lines and record passengers, traveler satisfaction at U.S. airports actually rose this year.
Best Mega Airport: Minneapolis-Saint Paul International (MSP) — praised for access, staff, and food.
Other top scorers: Detroit (DTW), Phoenix (PHX), JFK, and Dallas/Fort Worth (DFW).
Worst Mega Airport again: Newark Liberty (EWR). Despite some upgrades, traffic keeps scores low.
Large airport winner: John Wayne Airport, Orange County, California — improved with new projects.
Medium airport winner: Indianapolis International — keeping top spot two years in a row.
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